Smith.ai alternatives
Smith.ai alternatives
The best Smith.ai alternative depends on why you are leaving: Ruby if you want a person on your calls at a per-minute price, Upfirst or Rosie for low-cost AI that can hand calls to your team, Goodcall if repeat callers make per-call billing expensive, and Voxipo if you want callers booked into your calendar during the call and missed callers phoned back from your own number, from $49 a month.
Updated . Smith.ai facts checked on on its own website.
Why people switch
Why Smith.ai users look at other options
Smith.ai is a strong product with two price lists: an AI Receptionist from free for 25 calls to Enterprise from $500 a month for 300 calls, and human receptionist plans from $300 for 30 calls to $2,100 for 300. Owners who look elsewhere usually do so for one of the reasons below. Prices on this page were checked on each vendor's own website on October 30, 2026.
Per-call billing adds up on short calls
Every Smith.ai plan counts calls, so a 40-second question about hours uses the same allowance as a long booking call. Overage runs $2.10 to $2.50 per AI call on paid plans, $3.00 past the free plan's 25 calls, and $8.50 to $11.50 per human call.
The human plans cost several times the AI price
Human-first plans start at $300 for 30 calls, about $10 a call. Many small trades and service businesses only need a person for a few calls a week, and pay for every other call at the human rate.
Integrations beyond the basics sit on Enterprise
Smith.ai lists custom integrations, custom prompting and multi-location support on its $500 Enterprise AI plan.
At a glance
Smith.ai and its alternatives side by side
| Product | Best for | Entry price | Books on the call | Live transfer | Calls back missed callers |
|---|---|---|---|---|---|
| Smith.ai AI Receptionist | Law firms and businesses that want people behind the AI | Free for 25 calls; Pro $150 for 75 calls | AI scheduling with Calendly and other calendars | To live receptionists, per its FAQ | Not listed on its pricing page |
| Voxipo | Owners who miss calls on the job and book appointments | $49 a month for 250 minutes | Google Calendar, Outlook, Cal.com, GoHighLevel | Not available yet | Yes, from your SMS-verified number, 8am to 9pm caller's time |
| Ruby | A person answering your calls | $250 a month for 50 minutes | Receptionists schedule appointments | Receptionists connect callers | Not listed on its pricing page |
| Upfirst | Low-cost AI with transfer from the first plan | $24.95 a month for 30 calls | Google, Outlook, Clio, Acuity, Calendly, Square | Warm transfer on every plan | Not listed on its pricing page |
| Rosie | Minute-based AI with a low entry price | $49 a month for 250 minutes | From the $149 Scale plan; Professional texts a link | From the $149 Scale plan | Not listed on its pricing page |
| Goodcall | Many repeat callers | $79 a month for 100 unique callers | Google Calendar, per its FAQ and How it works pages | You choose who receives transfers | Not listed on its pricing page |
Sources: Smith.ai AI Receptionist pricingSmith.ai virtual receptionist pricingRuby pricingUpfirst pricingRosie pricingGoodcall pricingGoodcall FAQ
The options
5 alternatives to Smith.ai
Where Voxipo fits
Where Voxipo fits for a Smith.ai customer
Bookings land on your calendar
The agent checks your availability and books during the call into Google Calendar, Outlook, Cal.com or GoHighLevel, applying your business hours and minimum notice. On Google, Outlook and GoHighLevel each phone booking uses a standard 30-minute slot.
Missed callers get a call back from your number
Keep the number on your trucks and website. When you cannot pick up, your carrier forwards the call to Voxipo, and Voxipo calls the person back from your SMS-verified caller ID after the delay you set, so they see a number they recognize.
Minutes instead of calls
Plans are $49 for 250 minutes, $99 for 600, $199 for 1,400 and $399 for 3,000. Calls are billed per started minute, so a 40-second call uses one minute of the allowance.
A record of each call
Each call is saved with a recording, transcript and summary in a lightweight CRM, with contacts matched by phone number.
What Voxipo does not do yet
- No human receptionists, and live call transfer is not available yet. The agent saves the call details and your team calls back.
- No texting tool in the standard agent setup.
- No Clio or other law practice integration. Voxipo connects to Google Calendar, Outlook, Cal.com and GoHighLevel.
- One appointment per time slot for the whole business, so it cannot book two staff into the same hour.
The honest answer
When to stay with Smith.ai
Smith.ai's own receptionists do things no AI-only product here offers. Stay if these matter more than price.
- You need a person to take over calls the AI cannot handle, during the call.
- You run a law firm and use Clio, which Smith.ai lists as a native integration.
- Your calls are long, so paying per call costs less than paying per minute.
- You want human-first plans and an AI Receptionist from one vendor.
Switching
How to switch from Smith.ai to Voxipo
Start the 14-day trial and set up the agent
Your 14-day free trial starts when you create your first workspace, and no card is needed. Write your greeting and the questions the agent should ask, and upload the documents it should answer from. Talk to the agent in your browser until it handles your common calls.
Connect your calendar
Sign in to Google Calendar or Outlook, or add a Cal.com API token and event type ID, or connect GoHighLevel. Set your business hours and minimum notice so the agent offers only times you can take.
Point your calls at Voxipo
When you choose a plan, turn on your carrier's conditional call forwarding (busy and no answer) to the Voxipo forwarding number, if your carrier or phone system supports forwarding to an outside number, and verify your business number by SMS so callbacks show it. Your plan's local number can answer callers directly.
Plan the cut-over around the notice period
Smith.ai's AI plans need 30 days' notice to cancel. Your missed calls can forward to one destination at a time, so pick the day you move forwarding to Voxipo and give Smith.ai notice to match.
Questions
Smith.ai alternatives: FAQs
What is the cheapest alternative to Smith.ai?
On entry price, Upfirst at $24.95 a month for 30 calls and Smith.ai's own free tier for 25 calls. For more volume, Voxipo's $49 plan includes 250 minutes and Rosie's $49 plan includes 250 minutes, as of October 30, 2026.
Is there a Smith.ai alternative with real people answering?
Ruby uses live receptionists 24/7, from $250 a month for 50 minutes. Voxipo, Rosie, Goodcall and Upfirst answer with AI.
Which Smith.ai alternative books appointments during the call?
Voxipo books into Google Calendar, Outlook, Cal.com or GoHighLevel during the call. Upfirst lists Google, Outlook, Clio, Acuity, Calendly and Square. Rosie books directly from its $149 Scale plan.
Can Voxipo transfer calls like Smith.ai?
Live call transfer is not available in Voxipo yet. The agent saves each call with a transcript, summary and callback details, and your team calls back. If live hand-off is a must, Smith.ai, Upfirst or Rosie's Scale plan offer it.
How long does it take to switch from Smith.ai?
Setting up a Voxipo agent and turning on carrier forwarding are both short tasks you do yourself. Smith.ai's AI plans ask for 30 days' notice to cancel, so plan the overlap around that.
14-day free trial
Set up and test Voxipo free for 14 days before you leave Smith.ai.
Set up your agent, connect your calendar and test it in your browser for 14 days, with no card needed to start. Choose a plan when you are ready for it to take real calls.