Voxipo is an AI answering service for chiropractic clinics. It answers calls to your Voxipo number at any hour, takes the caller's name, records the pain area, the history and the insurance details they volunteer, books new patient and adjustment visits into Google Calendar, Outlook or GoHighLevel, and calls back people whose unanswered calls your carrier forwards to the missed-call number. Your doctor and front desk keep every clinical, billing and case decision.
Most first calls to a chiropractor come from a person who hurts and wants to know if they can be seen soon. The agent speaks first after the AI and recording notice, asks for the caller's name, then asks the questions you write, such as where the pain is, how long it has lasted and whether it followed an injury, a car accident or a workout. It writes down the answers in the caller's own words. It does not guess at causes, suggest stretches or say whether an adjustment will help.
Insurance is the other question that fills a chiropractic phone line. The agent cannot look up eligibility or verify coverage. It saves what the caller says, such as the carrier name, the plan and whether the visit relates to an auto accident, and your staff check it before the visit. For personal injury and auto accident callers, it records the date of the accident, whether a claim exists and the adjuster or attorney the caller names. It records these details and does not judge them.
When a caller wants an appointment, the agent books a standard time slot during the call in Google Calendar, Microsoft Outlook or GoHighLevel, within the business hours and minimum notice you set. On those calendars, phone bookings are a fixed 30 minutes, and Voxipo books one appointment per time slot for the whole clinic. A practice with several doctors or treatment rooms keeps that scheduling by hand, and a longer first visit is something your staff arrange afterward.
Your carrier can forward unanswered calls from your existing line to a Voxipo missed-call number. Voxipo declines the call and schedules the callback, then places one call back to the patient from your SMS-verified business number after the delay you set, 30 seconds by default. Callbacks go out only between 8am and 9pm in the caller's local time, so a call missed outside that window gets no callback, and a caller who hangs up before your carrier forwards the call never reaches Voxipo. At busy times a callback can be delayed or missed.
Practice-management software such as ChiroTouch is not connected to Voxipo, so the agent cannot see patient charts, balances or visit history. Live call transfer is not available yet. When a caller needs your doctor, the agent saves the call with the transcript, summary and callback details, and your team returns the call. Plans start at $49 a month, and the pricing page lists all four.
