Comparison
Voxipo vs Smith.ai
Pick Smith.ai if you want a free 25-call plan, per-call pricing and human receptionists who can take over complex calls; pick Voxipo if you want missed callers phoned back from your own verified business number and offered a booking in Google Calendar, Outlook, Cal.com or GoHighLevel during the call.
Updated . Prices for Smith.ai as of October 2026, from its own website.
Price
Smith.ai prices as of October 2026
Smith.ai sells an AI receptionist billed per call, plus human virtual receptionists, with integrations for professional services such as Clio for law firms. Voxipo is an AI receptionist for owner-run HVAC, plumbing and electrical companies that pay for their leads. The biggest difference is what happens when the AI cannot finish the call.
| Plan | Monthly price | What it includes | Above the allowance |
|---|---|---|---|
| Free | $0 | 25 calls a month, AI answering, recordings, transcripts and summaries | $3.00 a call |
| Pro | $150 for 75 calls | Larger tiers of 150 or 300 calls at $1.80 or $1.67 a call. Onboarding and an account manager | $2.50, $2.30 or $2.17 a call |
| Enterprise | $500 for 300 calls | Larger tiers of 500 or 1,000+ calls. Full-service setup, custom prompts, multi-location support | $2.17, $2.10 or custom |
| Human receptionists | From $300 for 30 calls | Live agents 24/7, a separate Smith.ai service | $11.50 a call on the entry plan |
Smith.ai bills per call, so a long call costs the same as a short one. The human receptionist service charges extra for some tasks, such as $1.50 a call for booking appointments. Voxipo does not publish prices yet and quotes on your call volume. See how Voxipo pricing works.
Sources: Smith.ai AI receptionist pricingSmith.ai receptionist pricing
Features
Feature by feature
| Voxipo | Smith.ai AI receptionist | |
|---|---|---|
| Published price | Not published yet. Quoted on your answered and missed call volume | Free for 25 calls. Pro from $150 for 75 calls |
| What you pay for | Quoted on call volume | Per call |
| Human backup | Not available. Your own team calls back from the call record | Complex calls can go to a live North America-based receptionist |
| Callback to missed callers | Calls missed callers back from your SMS-verified business number after a delay you set (30 seconds by default), between 8am and 9pm in the caller's time. Calls missed outside that window get no callback | Not listed on its AI receptionist pricing page |
| Booking during the call | Google Calendar, Outlook, Cal.com and GoHighLevel, during the call | AI scheduling with Calendly and other tools |
| Integrations | Google Calendar, Outlook, Cal.com, GoHighLevel | Clio, Zapier and others. Custom integrations on Enterprise |
| Call records | Recording, transcript, summary and a lightweight CRM of contacts and leads | Recording, transcription and summaries |
| Try before you pay | Talk to a real Voxipo agent in your browser before you connect a number | Free plan with 25 calls a month |
Sources: Smith.ai AI receptionist pricing
Where Smith.ai wins
- Human receptionists behind the AI: complex calls can go to a live North America-based receptionist.
- A free plan with 25 calls a month, so you can run a real test at no cost.
- Per-call pricing that does not change with call length.
- Integrations for professional services, such as Clio for law firms, and multi-location support on Enterprise.
Where Voxipo wins
- Calls back the people you miss from your own SMS-verified business number, after a delay you set (30 seconds by default), between 8am and 9pm in the caller's time.
- Agent templates built for home-services calls, in English and Spanish, with a lightweight CRM of contacts and leads.
Who should pick Smith.ai
Pick Smith.ai if some calls need a person to take over, you want to test on a free plan, or you run a law firm or office that uses the tools Smith.ai connects to.
Who should pick Voxipo
Pick Voxipo if you run a trades business that pays for calls, your team can call back the calls the agent cannot finish, and you want missed callers phoned back from your own number and booked during the call.
Questions
Voxipo vs Smith.ai: FAQs
Does Smith.ai use real people or AI?
Both. Smith.ai sells an AI receptionist billed per call and a separate human receptionist service. Its FAQ says AI calls can be transferred to a live North America-based receptionist.
Does Voxipo have human receptionists?
No. Voxipo is AI only, and live call transfer is not available yet. The agent saves each call with a transcript, summary and callback details so your team can follow up.
How much does Smith.ai cost per call?
As of October 2026 the Smith.ai AI receptionist is free for 25 calls, then $150 a month for 75 calls on Pro, which works out to $2.00 a call. Extra calls cost $2.10 to $3.00 depending on plan and tier.
Which is better for an HVAC or plumbing company?
If you need a person on difficult calls, Smith.ai offers that. If your main loss is calls you could not pick up while on a job, Voxipo calls those people back from your business number and can book them into your calendar.
How does Voxipo pricing compare with Smith.ai?
Voxipo does not publish prices yet and quotes on your answered and missed call volume. Ask both for a quote on the same typical week of calls.
Other comparisons
Voxipo vs RosieVoxipo vs GoodcallVoxipo vs My AI Front DeskVoxipo vs GoHighLevel Voice AIVoxipo vs voicemailVoxipo vs a human answering serviceVoxipo vs hiring a receptionistFor trades businesses
AI receptionist for HVAC companiesAI receptionist for plumbersGoogle Local Services Ads charges for missed callsMissed call cost calculatorHear it before you choose
Talk to a Voxipo agent in your browser.
Call the demo agent as a customer would, then ask us for a quote based on your call volume.