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Voxipo for electrical contractors

electrician answering service

Keep the breaker call out of voicemail while your crew is on site

Voxipo answers electrical calls 24/7, records outages and panel or EV charger requests, books estimates, and calls missed customers back from your number.

Talk about your business
Made for your working day

A front desk that fits

An outage call and a service upgrade quote land in the same voicemail box

Voxipo is an AI receptionist that works as an electrician answering service. It answers calls to your Voxipo number 24/7 and asks your intake questions about the address, which circuits or rooms lost power, what the caller reports seeing or smelling, and whether they own or rent. It books estimate visits for panel upgrades, EV charger installs, and generator hookups into Google Calendar, Microsoft Outlook, Cal.com, or GoHighLevel. For calls nobody picks up on your existing line, your carrier can forward them to your Voxipo missed-call callback number, and Voxipo phones the customer from your SMS-verified business number once the delay you set has passed, between 8am and 9pm in the caller's local time. Live call transfer is not available yet, so your team reads the saved recording, transcript, and summary and decides who goes out.

Electrical calls sort into very different jobs. A dead circuit after a storm, a warm outlet cover, and a flickering light on one breaker all feel urgent to the person calling, while a heat pump circuit or a panel replacement starts with a scheduled estimate. A voicemail tells you a name and a number, so you call back blind to learn which job it is. Good intake records the address, which part of the house lost power, the panel brand and age if the caller knows them, and who can open the house. Your lead electrician still decides what is safe to wait, what it costs, and whether a permit is involved.

Built around businesses like yours
  • Residential and light-commercial electrical companies with 2 to 20 technicians
  • Owner-operators who run service calls and still answer the office line
  • Shops that install EV chargers, standby generators, and panel upgrades
  • Electricians running Google Local Services Ads

Answering service

AI answering service for electricians

An electrician answering service picks up when your crew cannot, takes down the job, and hands it back to your office. Voxipo does this with an AI voice agent that answers calls reaching your Voxipo number at any hour, books estimates into a connected calendar, and calls back customers your carrier forwards after a missed ring.

Electrical work keeps your electricians up in attics, under houses, and at open panels for long stretches. Voxipo answers calls to your Voxipo number with the greeting and questions you write, and calls back customers whose unanswered calls your carrier forwards from your existing line. Each call starts with a notice that the caller is speaking with an AI assistant and that the call may be recorded, then the agent asks what is going on.

If you run Google Local Services Ads, missed calls carry a new cost. Since October 1, 2026, Google can charge for a missed Local Services Ads call when the caller stays on the line more than 20 seconds during your business hours. When that caller reaches your Voxipo number, the agent answers. When your carrier forwards the miss, Voxipo calls the customer back. Google decides which calls it charges for, and Voxipo does not change that.

The agent is set up to read the wording you approve when a caller reports a burning smell or sparks from an outlet. For example, your wording might tell the caller that your company asks them to call 911 or their electric utility. The agent does not judge whether a situation is safe, and it saves the call so your team can follow up.

How Electrical calls are handled
CallWhat Voxipo doesWhat your team decides
Part of the house lost power and the breaker will not resetAsks which rooms or circuits are out, how many times the caller tried the breaker, the address, and access details, then saves the requestDecides whether to send someone and when, and calls the customer
Burning smell, scorched outlet, or sparkingReads your approved wording, for example that your company tells callers to call 911 or their utility, and saves the callFollows up with the caller and decides on any visit
Panel upgrade or EV charger installAsks about the panel, the charger or vehicle, and the caller's timing, then books an estimate in an open slotSizes the job, prices it, and handles permits after the site visit
Generator hookup or storm damage to a service mastRecords the address, what the caller reports, and whether the utility has been contactedDecides on the work and coordinates with the utility
Permit or inspection questionTakes the job address, permit number if the caller has one, and the questionAnswers the question and talks to the inspector
Tenant reports an outage in a rentalAsks for the landlord or property manager's name and how your electrician gets inConfirms who authorizes and pays for the work
Plumbing answering serviceAI receptionist for HVAC companiesGoogle LSA now charges for missed calls: what changedMissed call cost calculatorVoxipo pricing

Where Voxipo helps

Calls Voxipo can take
off your list.

01

Sort night calls about dead circuits

At 10pm a homeowner rings because the bedrooms and hall bath went dark, and the breaker snaps off again seconds after each reset.

Put an after-hours agent on a Voxipo number that answers calls and list that number as your evening line. Calls forwarded from your business line to the callback number at night get no answer and no callback, so night callers need to dial the Voxipo number. Its questions cover which rooms are out, whether the neighbors have power, how quickly the breaker trips, the address, and whether the caller owns the home. It closes with your approved after-hours wording and saves the request.

Your on-call electrician reads which circuits are out, the trip pattern in the caller's words, and how to get in, then decides whether the job waits until morning.

02

Fill the estimator's week with panel and charger visits

Calls about 200-amp service upgrades and garage EV chargers come in while your estimator is mid rough-in on a new build.

Connect the calendar your estimator keeps, add the hours and minimum notice you want, and write into the agent's instructions which estimate visits callers may book. Before it offers a slot, the agent asks for the panel brand and amperage if the caller knows them, the vehicle or charger model, and where the charger would mount.

The booking carries the caller's name, the answers sit in the call record, and load calculations and the quote stay with your estimator.

03

Return calls that rang out during a rough-in

Two calls ring out while you are fishing wire through a finished wall with both hands busy.

Ask your carrier to forward unanswered calls on your business line to your Voxipo missed-call callback number. Once the delay you set has passed (30 seconds by default), Voxipo phones each customer from your SMS-verified business number and asks your callback questions.

Back on the ladder, you can see who wants a recessed lighting quote, who has a dead outlet, and who already booked an estimate.

04

Sort storm and generator calls

After a windstorm the phone fills with calls about a pulled service drop, a portable generator hookup, and lights that came back dim.

Write a storm path in the agent's instructions that asks whether the caller has reported the outage to the utility, what they see at the meter or mast, and whether they want a standby generator estimate.

Your office works through a list of saved requests you can filter by outcome or search by summary, and books generator estimates for the following week.

A call in your world

A breaker that keeps tripping in a rented duplex

Copperline Electric, a fictional four-truck company, runs an after-hours agent that takes service requests and leaves night visits to the on-call electrician. The transcript starts after the AI and recording notice.

Illustrative conversation. Your call flow is configured for your business.
Example phone callConnected
Voxipo

Customer

Voxipo

Customer

Voxipo

Customer

Voxipo

Customer

0 of 8 turns · Illustrative example
Read full transcript

Voxipo: You've reached Copperline Electric after hours. Which part of the house has lost power, or what else is going on?

Caller: Half my living room and the kitchen counter outlets are dead. I flip the breaker back on and it snaps off again.

Voxipo: I'll write this up for the on-call electrician, who decides on visits tonight. I can't give you a time. Do you notice any burning smell, heat, or sparks anywhere?

Caller: No smell. The microwave was running when it went out, if that matters.

Voxipo: Thanks, I'll note the microwave. What's the address, and do you own the home or rent it?

Caller: It's 412 Alder Street, the upstairs unit. I rent. The landlord is Priya Nandakumar.

Voxipo: Got it. May I have your name and the best number for the electrician to call?

Caller: Luis Ortega, and this number works. I'm up late.

Set up for your team

Make Voxipo part
of your team.

  1. 01

    Map your electrical call types to questions

    Group calls into outages and tripping breakers, burning smells or sparks, service and panel upgrades, EV chargers, generators, lighting and outlet work, and permit or inspection questions. Under each group, write the details your dispatcher asks for, such as affected rooms, panel brand, who owns the property, gate codes, and dogs in the yard. Add the towns you cover so the agent can tell out-of-area callers what your office will do.

  2. 02

    Give panel and charger estimates a calendar

    Connect Google Calendar, Outlook, Cal.com, or GoHighLevel and keep crew scheduling in your own system. On Google, Outlook, and GoHighLevel a phone booking uses a standard time slot, and your business holds one booking per slot across every crew. If a caller wants a different time, the agent can move or cancel the booking it made during that same call. Changes requested on a later call go to your office.

  3. 03

    Decide what the agent says about burning smells and downed lines

    Write the exact sentences the agent reads when a caller reports a burning smell, a hot panel cover, a downed line, or water near an outlet, and choose whether they name 911 or your electric utility. Then test it in the browser playground twice, once as a tenant with a dead circuit and once as a homeowner pricing a Level 2 charger, and read both summaries before you change any forwarding.

For small electrical contractors splitting the week between service calls and installs

The setup fits a shop of 2 to 20 electricians with a set service area, where the same people run service calls in the morning and pull wire for panel swaps or chargers in the afternoon. Start with missed-call callbacks for the hours your crew is on site, then add an after-hours agent on a Voxipo answering number that you publish as your evening line once someone owns the morning review. After a week of summaries, add the questions your electricians keep asking on callbacks, for example whether a flickering light is on one fixture or the whole room.

Walk through your setup with us
What Voxipo handles vs what stays with staff
Dispatch and arrival times stay with your electricianThe agent saves the request and reads your approved wording. Your on-call electrician or dispatcher decides whether a truck goes out tonight and when it gets there.
The agent does not judge whether something is safeIt does not diagnose a fault, tell a caller to reset or leave a breaker, or give its own safety advice. For a burning smell, sparks, or a downed line, it is set up to read the wording you approve and saves the call for your staff.
Prices, permits, and load calculations stay with youThe agent does not quote a panel upgrade or charger install and does not answer code or permit questions. It books an estimate or saves the question for your office.
Callbacks follow calling hours and capacityVoxipo calls missed customers back only between 8am and 9pm in the caller's local time, so a call missed at 1am gets no callback. A callback can be delayed or dropped at busy times, and a caller who hangs up before your carrier forwards the call never reaches Voxipo.
Crews share one booking calendar by phoneVoxipo holds one phone booking per time slot across your whole business, so it cannot put a panel estimate and a charger estimate in the same slot for two crews. Voxipo does not connect to ServiceTitan or Housecall Pro, and Jobber support is coming soon.

Good questions, clear answers

Voxipo for
electrical contractors: FAQs

Work out what fits before you forward a call.

How does an AI answering service work for an electrical contractor?

An AI voice agent answers calls that reach your Voxipo answering number at any hour and asks the questions you wrote about the address, the circuits that are out, what the caller reports, and access. It books estimate visits into a connected calendar and keeps a recording, transcript, and summary of each call for your team.

What does the agent say when a caller reports sparks or a burning smell?

It reads the wording you approved for that situation, for example that your company asks callers to call 911 or their electric utility. The agent does not decide whether the situation is dangerous, so write that script with care and test it in the browser playground.

Can the agent transfer a caller to my on-call electrician?

Live call transfer is not available yet. The agent saves the call with the caller's name, number, address, and what they reported, and your on-call electrician calls them back.

Can it book EV charger and panel upgrade estimates?

Yes, into Google Calendar, Microsoft Outlook, Cal.com, or GoHighLevel. On Google, Outlook, and GoHighLevel each phone booking uses a standard time slot, and the business holds one appointment per slot. Set the agent to take the caller's name before it books. The job details are saved in the call record.

What happens to calls I miss from my Google Local Services Ads?

If the line your ad rings forwards unanswered calls to your Voxipo missed-call callback number, Voxipo calls the customer back from your SMS-verified business number after the delay you set, between 8am and 9pm in the caller's local time. Google can still charge for a missed call under its own rules, and Voxipo does not change those charges.

A customer booked an estimate yesterday and wants a new day. Can the agent move it?

Only during the call where it made the booking. The agent has no way to look up an appointment from an earlier call, so a customer who rings back to reschedule leaves a request, and your office moves the visit.

Do phone bookings reach my job management app?

No. Voxipo does not connect to ServiceTitan or Housecall Pro, so your office copies the job details from the call summary. Jobber support is coming soon.

How much does Voxipo cost for an electrical company?

Voxipo is priced by quote. The pricing page explains how to request one for your call volume and setup.

Keep exploring

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your calls to work.

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Works with your tools

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Related industries

plumbing answering serviceAI receptionist for HVAC companiesAI receptionist for home services

Practical guides for small businesses

How to set up missed-call callbacksSetting up after-hours call answeringGoogle LSA now charges for missed calls: what changed

Hear it before you set it up

Test a tripping-breaker call before you change your forwarding

Call the browser demo as a tenant with a dead circuit or a homeowner pricing an EV charger. Then book a demo with your burning-smell and downed-line wording in hand, and walk us through your call types.

Book a demo for your business