Smith.ai pricing
Smith.ai pricing
As of October 30, 2026, Smith.ai's AI Receptionist costs $0 for 25 calls a month, $150 for 75 calls on Pro and $500 for 300 calls on Enterprise, while its human receptionist plans run $300 for 30 calls, $810 for 90 and $2,100 for 300, with every plan billed per call and overage charged per extra call.
Updated . Smith.ai facts checked on on its own website.
Price list
Smith.ai AI Receptionist prices as of October 30, 2026
Smith.ai sells two answering products with separate price lists. The AI Receptionist is billed by real calls, starts with a free tier and can pass calls to North America based human receptionists. The human-first virtual receptionist plans cost several times more per call and include a set number of transfer destinations. The table below is the AI Receptionist price list as published on smith.ai on October 30, 2026; the human plans follow under billing.
| Plan | Monthly price | What it includes | Above the allowance |
|---|---|---|---|
| Free | $0 | 25 real calls a month, plus 25 test calls and 50 simulated calls in its testing studio | $3.00 per extra call |
| Pro | From $150 | 75 calls at $2.00 a call. Larger Pro allowances are listed at 150 calls ($1.80 a call) and 300 calls ($1.67 a call) | $2.50, $2.30 or $2.17 per extra call, by allowance |
| Enterprise | From $500 | 300 calls at $1.67 a call, or 500 calls at $1.60. Custom above 1,000 calls. Adds full-service setup and custom integrations | $2.17 or $2.10 per extra call, custom above 1,000 |
Smith.ai filters known spam numbers before the AI answers and lets you remove up to 10% of calls from each bill as spam. Plans are month to month with 30 days' notice to cancel. A 6-month plan with rollover calls is available through sales, at a price the page does not list.
Sources: Smith.ai AI Receptionist pricingSmith.ai virtual receptionist pricing
How billing works
Smith.ai bills by the call, and its human plans cost far more per call
Every Smith.ai plan counts calls, whatever their length. A 40-second call about opening hours and a 9-minute call about a new job each use one call from the allowance. That makes the bill easy to predict if you know your call count, and expensive per minute if most of your calls are short.
The human-first virtual receptionist plans, answered by people, are priced separately: Starter $300 a month for 30 calls ($11.50 per extra call, 1 free transfer destination), Basic $810 for 90 calls ($10.50, 2 destinations) and Pro $2,100 for 300 calls ($8.50, 10 destinations). Enterprise is custom. Those plans carry a 30-day money-back guarantee for new clients, up to $1,000, and 10% off for a 12-month subscription.
The AI Receptionist FAQ says an AI call can be handed to a live receptionist at any time. It does not say which AI plan includes that hand-off or what it costs, so ask Smith.ai before you count on it.
Beyond the plan price
Costs and limits to check before you sign up
Overage is priced above the plan rate
On Pro, the 75-call plan works out to $2.00 a call, and each call above the allowance costs $2.50, a quarter more. If you regularly go over, price the next allowance up as well.
Short calls cost as much as long ones
Per-call billing suits businesses whose calls run long. If most of your calls are quick questions, compare the per-call price with a per-minute plan on one typical week of calls.
Custom integrations and setup sit on Enterprise
Smith.ai's Free plan includes native integrations such as Clio and Zapier. Custom integrations, custom prompting by Smith.ai's team and multi-location support are listed for Enterprise only.
Cancelling takes 30 days' notice
The AI Receptionist page states month-to-month service with 30 days' notice to cancel. It states no money-back guarantee for the AI plans; the guarantee on smith.ai/pricing covers the human plans.
Worked examples
What Smith.ai costs for three call volumes
These figures use only Smith.ai's published rates and pick the cheapest listed option for each volume. Voxipo bills minutes, so its column assumes calls of about 3 minutes on average; longer calls use more minutes. Voxipo bills each call per started minute, so real usage runs a little higher.
| Calls a month | Smith.ai AI Receptionist | Smith.ai human receptionists | Voxipo |
|---|---|---|---|
| 60 calls (about 180 minutes) | $105 on Free (25 calls plus 35 at $3.00) | $645 on Starter (30 calls plus 30 at $11.50) | $49 on Solo (250 minutes) |
| 150 calls (about 450 minutes) | $270 on Pro (150 calls at $1.80) | $1,440 on Basic (90 calls plus 60 at $10.50) | $99 on Starter (600 minutes) |
| 300 calls (about 900 minutes) | About $500 on Pro or Enterprise (300 calls at $1.67) | $2,100 on Pro (300 calls) | $174 on Starter (600 minutes plus 300 at $0.25) |
Where Voxipo fits
Where Voxipo fits next to Smith.ai's prices
Voxipo is AI only and bills by the minute, from $49 a month for 250 minutes. Your 14-day free trial starts when you create your first workspace, and no card is needed; during it you build the agent and talk to it in the browser, and live calls need a paid plan. There are no human receptionists behind it, and live call transfer is not available yet: when a caller needs a person, the agent saves the call with a transcript and summary so your team can call back.
What Voxipo adds for the price is booking and recovery. The agent checks your availability and books the caller into Google Calendar, Outlook, Cal.com or GoHighLevel during the call. You keep your existing number: your carrier forwards the calls you do not answer to Voxipo, Voxipo declines the call and schedules the callback, then places one callback from your own SMS-verified business number after a delay you set, 30 seconds by default, only between 8am and 9pm in the caller's time.
| Plan | Monthly price | Minutes included | Above the allowance | Calls at the same time (plan limit) |
|---|---|---|---|---|
| Solo | $49 | 250 | $0.30 a minute | 2 |
| Starter | $99 | 600 | $0.25 a minute | 5 |
| Growth | $199 | 1,400 | $0.18 a minute | 10 |
| Scale | $399 | 3,000 | $0.15 a minute | 15 |
Yearly billing is ten times the monthly price. Every plan includes one local number, unlimited AI agents, missed-call callbacks and calendar booking. Calls are billed per started minute, and callbacks use minutes too. Full Voxipo pricing.
The honest answer
When Smith.ai is the better pick
Smith.ai's per-call price buys things Voxipo does not offer. If any of these is a must for you, its higher price is the cost of getting them.
- You want a human receptionist to take over AI calls, or a person to answer your calls from the start.
- You are a law firm that needs the Clio integration Smith.ai includes.
- Your calls are long. At 150 calls a month, Smith.ai Pro costs less than Voxipo once calls average more than about 12 minutes.
- You want to start on a free tier of 25 real calls a month before paying anything.
Questions
Smith.ai pricing: FAQs
How much does Smith.ai cost per month?
As of October 30, 2026, the Smith.ai AI Receptionist is free for 25 calls, $150 a month for 75 calls on Pro and $500 for 300 calls on Enterprise. Its human receptionist plans cost $300 for 30 calls, $810 for 90 and $2,100 for 300 calls a month.
How much does Smith.ai charge per extra call?
On the AI Receptionist, $3.00 on Free, $2.50 to $2.17 on Pro and $2.17 or $2.10 on Enterprise. On the human plans, $11.50 on Starter, $10.50 on Basic and $8.50 on Pro.
Does Smith.ai have a free trial?
The AI Receptionist has a free tier of 25 real calls a month instead of a trial. For the human plans, Smith.ai lists no free trial and offers a 30-day money-back guarantee for new clients, capped at $1,000, though its FAQ also mentions a two-week refund window.
Is Voxipo cheaper than Smith.ai?
For AI answering at the same volume, yes on published prices: 150 calls of about 3 minutes cost $270 on Smith.ai Pro and fit Voxipo's $99 Starter plan with 600 minutes. Smith.ai also sells human receptionists, and its FAQ says AI calls can go to a live receptionist; Voxipo offers neither, so compare what you need before you compare price.
How do I compare a per-call plan with a per-minute plan?
Count one typical week of calls and their total minutes, then multiply by four. Divide the per-call plan price by your calls and the per-minute plan price by your minutes, and add the overage for the calls or minutes above each allowance.
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