Ruby pricing
Ruby receptionist pricing
As of October 30, 2026, Ruby's live receptionist plans cost $250 a month for 50 minutes, $395 for 100, $720 for 200 and $1,725 for 500, which works out to $5.00 down to $3.45 per included minute; live chat is sold separately from $143 a month, and Ruby's pricing page lists no overage rate, trial or guarantee.
Updated . Ruby facts checked on on its own website.
Price list
Ruby virtual receptionists prices as of October 30, 2026
Ruby is a live virtual receptionist service. People answer your calls 24/7, including weekends and holidays, in English or Spanish. Its plans differ only in the number of receptionist minutes, and optional AI features are included in all of them at no extra cost. The table below is the receptionist price list as published on ruby.com on October 30, 2026.
| Plan | Monthly price | What it includes | Above the allowance |
|---|---|---|---|
| Plan 1 | $250 | 50 receptionist minutes. Ruby pitches it at startups | Not stated on the pricing page |
| Plan 2 | $395 | 100 receptionist minutes, for one-person businesses | Not stated on the pricing page |
| Plan 3 | $720 | 200 receptionist minutes. Marked most popular | Not stated on the pricing page |
| Plan 4 | $1,725 | 500 receptionist minutes, for larger and growing businesses | Not stated on the pricing page |
Ruby says there are no extra fees for activation, onboarding, setup, customization or coverage at particular times, and no long-term contracts. Its pricing page does not state annual prices, a free trial or a guarantee.
Sources: Ruby pricingRuby homepage
How billing works
Ruby bills receptionist minutes, at several dollars a minute
Per included minute, Plan 1 costs $5.00, Plan 2 $3.95, Plan 3 $3.60 and Plan 4 $3.45. A 3-minute call on Plan 3 uses about $10.80 of the plan.
Ruby's pricing page does not explain how minutes are counted or billed above the allowance, and links to a separate article on per-minute and per-call pricing. Ask how partial minutes and extra minutes are charged.
Live chat on your website is priced by chats: $143 for 10, $335 for 30 and $520 for 50 a month. Bought together with a receptionist plan, the chat packages are listed at $115, $268 and $416 a month for 10, 30 or 50 chats, a 20% saving on the chat price.
Beyond the plan price
Costs and limits to check before you sign up
Overage is not published
If your calls run over the plan's minutes, the pricing page does not say what an extra minute costs. Ask before you pick a plan close to your volume.
Minutes go quickly on the entry plan
Fifty minutes is about 16 calls of 3 minutes, so a business taking a few calls a day needs Plan 3 or Plan 4.
Chat is a separate price list
Website chat answered by people is not part of the receptionist plans. It starts at $143 a month for 10 chats.
No trial is stated
Ruby's pricing page lists no free trial and no money-back guarantee. It does say there are no long-term contracts.
Worked examples
What Ruby costs for three call volumes
Each row picks the smallest Ruby plan that covers the minutes. Voxipo's column uses its published plans.
| Minutes a month | Ruby | Voxipo |
|---|---|---|
| 90 minutes (about 30 calls) | $395 on Plan 2 | $49 on Solo (250 minutes) |
| 180 minutes (about 60 calls) | $720 on Plan 3 | $49 on Solo (250 minutes) |
| 450 minutes (about 150 calls) | $1,725 on Plan 4 | $99 on Starter (600 minutes) |
Where Voxipo fits
Where Voxipo fits next to Ruby's prices
Voxipo answers with an AI agent you configure, so the cost per minute is a small fraction of a human receptionist's: about 20 cents on the $49 Solo plan and 13 cents on the $399 Scale plan. Your 14-day free trial starts when you create your first workspace, and no card is needed; during it you build the agent and talk to it in the browser, and live calls need a paid plan.
The agent books callers into Google Calendar, Outlook, Cal.com or GoHighLevel during the call, and answers questions from documents you upload. With your existing number, your carrier forwards the calls you miss to Voxipo, Voxipo declines the call and schedules the callback, then places one callback from your own SMS-verified business number after a delay you set, only between 8am and 9pm in the caller's time.
Voxipo cannot give callers a person. Live call transfer is not available yet, and calls open with a notice that the caller is speaking with an AI assistant. If your callers expect a human, the price difference may not matter.
| Plan | Monthly price | Minutes included | Above the allowance | Calls at the same time (plan limit) |
|---|---|---|---|---|
| Solo | $49 | 250 | $0.30 a minute | 2 |
| Starter | $99 | 600 | $0.25 a minute | 5 |
| Growth | $199 | 1,400 | $0.18 a minute | 10 |
| Scale | $399 | 3,000 | $0.15 a minute | 15 |
Yearly billing is ten times the monthly price. Every plan includes one local number, unlimited AI agents, missed-call callbacks and calendar booking. Calls are billed per started minute, and callbacks use minutes too. Full Voxipo pricing.
The honest answer
When Ruby is worth the price
A trained person on the phone does things no AI agent should. Ruby is the better pick in these cases.
- Your callers expect a person, or your calls need judgment, empathy or discretion.
- You need callers connected to you or your staff while they wait.
- You want bilingual English and Spanish receptionists 24/7, including holidays.
- You want website chat answered by people from the same vendor.
Questions
Ruby receptionist pricing: FAQs
How much does Ruby cost a month?
As of October 30, 2026, Ruby costs $250 a month for 50 receptionist minutes, $395 for 100, $720 for 200 and $1,725 for 500.
How much does Ruby cost per minute?
Between $5.00 and $3.45 per included minute, depending on the plan. Ruby does not publish a rate for minutes above the plan.
Does Ruby include AI?
Ruby says optional AI enhancements are available in all plans at no extra cost, including AI transcripts, sentiment analysis and AI-assisted call flows. People still answer the calls.
Is Voxipo cheaper than Ruby?
Yes, by a wide margin on published prices: 180 minutes a month cost $720 on Ruby Plan 3 and fit Voxipo's $49 Solo plan. Voxipo is AI only, so the comparison is only fair if an AI agent can handle your calls.
Does Ruby have a free trial?
Ruby's pricing page does not mention one. Your 14-day Voxipo trial starts when you create your first workspace, and you can talk to the agent in the browser before you choose a plan and connect a number.
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