Check the schedule
The agent reads busy time from Outlook, subtracts Voxipo appointments and buffers, and only offers times inside your business hours and booking window.
Voxipo + Microsoft Outlook
AI receptionist with Outlook calendar booking
Phone bookings land in your Outlook calendar
Connect your Microsoft Outlook calendar so Voxipo can check availability and book, move or cancel appointments during the call.
What it does
Microsoft Outlook with Voxipo
Voxipo connects to Microsoft Outlook through Microsoft sign-in with permission to read and write calendars. During a call the agent checks the schedule of the connected account's default calendar, offers open times that also meet your Voxipo availability rules, and creates the event when the caller chooses. It can reschedule or cancel appointments it manages, and each booking is also kept as a Voxipo appointment with the call record.
Offices that run on Microsoft 365 usually keep appointments in Outlook. Connecting that calendar to Voxipo means the agent works from the same schedule your team sees, so a caller can pick a time on the phone and the appointment appears in Outlook. You sign in with your Microsoft account, set the timezone and buffers, and test the connection before forwarding calls.
During a call
What the agent can do with Microsoft Outlook
Create the event
The appointment is added to the Outlook calendar with the caller's details when they choose a time.
Move or cancel
For appointments Voxipo manages, the agent can reschedule to a new free time or cancel, and both records stay in step.
Setup
How to connect Microsoft Outlook
- 01
Sign in with Microsoft
Choose Microsoft Outlook in the Voxipo calendar integrations and sign in. Microsoft asks you to allow Voxipo to read and write your calendars and keep access.
- 02
Set timezone and buffers
Pick the booking timezone and optional buffer minutes before and after appointments.
- 03
Test the connection
Run the test step, link the calendar to your agent, and try a booking with a test call or the browser playground.
| Voxipo to Outlook | Bookings, reschedules and cancellations from calls are written to Outlook immediately. |
|---|---|
| Busy time from Outlook | Meetings and events already in the calendar block those times. They are not imported as Voxipo appointments. |
| Default calendar of the signed-in account | Bookings go to the default calendar of the Microsoft account you connect. |
|---|---|
| One Outlook connection per workspace | Disconnect the current account before connecting a different one. |
| One appointment per time slot | Voxipo books one appointment per time slot for the whole business, not per staff member. |
Questions
Microsoft Outlook and Voxipo: FAQs
Does Voxipo work with Microsoft 365 work accounts?
It uses Microsoft sign-in with calendar read and write permission. Your Microsoft 365 admin may need to approve the app for your organization.
Which Outlook calendar does Voxipo use?
The default calendar of the account you sign in with.
Will my existing meetings be respected?
Yes. Events already in that calendar count as busy, so the agent does not offer those times.
Can callers cancel an appointment by phone?
Yes, for appointments Voxipo manages. The agent cancels the Outlook event and the Voxipo appointment together.
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How to set up your Voxipo receptionistSee it with your own calendar
Bring your Microsoft Outlook setup to a demo
We will walk through how your availability and booking rules map to a Voxipo agent.