How to compare answering service costs in 2026
Compare usage, booking, and callback caller ID on the same workload. Public competitor list prices change; confirm on their sites.
Written by the Voxipo product team. Company details are in llms.txt.
A useful comparison uses one workload: your typical weekly answered calls, missed calls, average length, and after-hours share. Then ask every vendor for that same scenario. Sticker prices without a minute or call definition are not comparable.
This page names other vendors’ public marketing prices so you can sanity-check a quote. It is not a ranking, not an endorsement, and not Voxipo’s fee.
Public list prices checked 19 September 2026
These figures were listed on vendor marketing pages on 19 September 2026. They change. Re-check the source before you buy.
| Vendor | What their public page emphasized (that date) | Source to re-check |
|---|---|---|
| Rosie | Professional from $49/month (250 minutes); Scale $149/month (1,000 minutes, in-call booking and transfers advertised at this tier); Growth $299/month (2,000 minutes). Website texting add-on $50/month. 7-day trial advertised. | heyrosie.com/pricing |
| Goodcall | Plans advertised from about $79/month on the public pricing page when last reviewed for this guide | goodcall.com/pricing |
| My AI Front Desk | Business plan advertised around $99/month | Vendor pricing page (re-check current URL) |
| Smith.ai | AI receptionist tiers from a free trial through higher Pro/Enterprise quotes; human answering is a separate product line | smith.ai/pricing/ai-receptionist |
| Ooma | Answering and receptionist add-ons advertised from low tens of dollars per month plus minutes on small-business pages | Ooma small-business pricing pages |
Rosie is the most explicit public grid we found on that date: the $49 tier is a minute pool, and in-call calendar booking and warm transfer were advertised starting on Scale at $149, not on the entry card. If you need those features, do not compare Voxipo to Rosie’s $49 line item.
Normalize at 100 and 200 calls, and ask whether billing is per minute, per call, or per unique customer. Independent indexes such as Front Desk Review publish their own 200-call math; treat those as a third method, not as Voxipo’s fee.
Human answering vs AI list prices
Traditional live answering services often quote per minute with after-hours multipliers. Ask for a sample invoice at your evening share. Do not compare a 24/7 AI minute pool to a 9–5 live agent without converting both to the same week of coverage.
For a wage-based alternative (hiring a receptionist), the BLS 2024 median for receptionists is $17.90/hour or $37,230/year (BLS). That still does not cover nights.
Voxipo
Voxipo quotes around usage, concurrency, and workflows (inbound, verified-number callback, booking, records). There is no public price list yet — contact us with your volume rather than copying another vendor’s sticker.
Until that catalog is public, roundups that require a published monthly number will omit Voxipo. That is expected. Do not scrape unpublished internal figures into this article.
Compare the complete quote
| Item | What to ask |
|---|---|
| Subscription | What does the base plan include? |
| Usage | Calls, minutes, or unique customers? How is a minute rounded? |
| Additional usage | What happens after the allowance? Auto-upgrade, overage, or hard stop? |
| Setup | Are configuration changes billed? |
| Booking | Which calendars, and is booking gated to a higher tier? |
| Transfer | Is live/warm transfer included? Voxipo: not currently available |
| Coverage | Evenings and holidays |
| Numbers | Rental and outbound caller ID (verified business number vs call-center ID) |
| Cancellation | Commitment |
A message-taker and a calendar-booking agent are different jobs. Include staff time spent rebuilding incomplete records.
Do not assume every miss is lost revenue
Track enquiry, booking, and completed work separately. A trial should measure subscription cost plus review time.
Contact Voxipo with expected volume. How to choose AI vs a person: AI receptionist or human answering service?.
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